1. After the order is finalized, prepayment is required, excluding the written signature of this document or the written approval to be obtained through other channels (e-mail, WhatsApp, SMS, etc.) by referring to this document.
  2. The delivery date of the work will start on the date specified above following the approval of this contract and receipt of the prepayment.
  3. Invoice payment period is 5 business days from the invoice date.
  4. In case the payments are not made on the specified date or are incomplete, the customer accepts the monthly %4 interest.
  5. Customers whose balance is not paid will not be serviced under warranty.
  6. In the event that the product ordered and started to be produced by the customer is canceled by the customer for any reason, the advance payment will not be refunded.
  7. SOWI ENGINEERING AUTOMATIC DOOR SHUTTER AND SHUTTER TECHNOLOGIES” declares and undertakes to make the product with the above-mentioned features and delivery time, under the conditions and within the specified time, excluding extraordinary situations and natural disasters.
  8. In case of dispute, Istanbul Regional Courts and Enforcement Offices are authorized.
  9. Mechanical parts are guaranteed for 2 years and motors for 5 years from the date of assembly. Warranty terms are stated below.
  10. Failures caused by user errors and interventions other than company officials are not covered by the warranty.

Remote control automation systems are not covered by the warranty.